You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Send Incident custom field in Chat_launch

Accepted answer
edited Jun 7, 2022 1:23PM in General Technical Discussions 1 comment


We are passing First Name ,Last Name and email address to chat_launch and working fine. but when we include custom incident field its not working

"[email protected]/incident.member_number/1234"

Please let me know if syntax to call custom field correct

Content (required):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!