What's new in Customer Journeys?

Connect and learn more!
Knowlege creation & management, web inlays, self-service reports - WEBINAR — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Knowlege creation & management, web inlays, self-service reports - WEBINAR

edited Jun 8, 2022 8:37AM in Agent Desktop

Knowledge Management in Oracle Service Cloud - If you want to explore more on this topic, I recommend you to attend the following Cloud Adoption Webinar, delivered by one of our Customer Success Managers:

Delivery of a robust Knowledge Management solution can drive big impacts for business: you can resolve issues faster and enhance the service experience for customers and agents.

Well-curated and contextual knowledge management that is optimised across channels, including mobile, can have a big impact on the delivery of a great customer experience.

Join this session to learn more about best practices and strategies on how to implement and promote self-service.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!