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Chat Agent File Upload

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in Agent Desktop 6 comments

Summary:Chat Agent File Upload


Content (required):

Hello,

The custom configuration CUSTOM_CFG_CHAT_AGENT_FILE_UPLOAD_ENABLE is set to 1. I still don't see a paperclip in the agent Public Response in both .NET and BUI. The documentation mentioned the Chat Inlays feature is required for this feature. I'm not sure where to configure that.

Version (include the version you are using, if applicable):

CX 21D

Code Snippet (add any code snippets that support your topic, if applicable):

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