Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Organization Notes in contact workspace — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Organization Notes in contact workspace

21
Views
1
Comments
edited Jun 13, 2022 4:13AM in General Technical Discussions 1 comment

Hi, here again the CoE CrossCX Innovation Team! 

Today we want to share with you a BUI Extension that shows the organization notes in a contact workspace. In Net console there was a filter to select these notes, but this is not present in BUI contact notes.

The flow is very simple: a button fires a named event, and a BUI Extension detects the fired event and shows a popwindow.

BUI Configuration:


Rule that fires named event:

Result:

BUI Extension code:


This code is an example of BUI extensibility, consider modifying the code to fit your requirements and apply your usual error handling logic to deploy to production.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!