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Organization Notes in contact workspace

edited Jun 13, 2022 4:13AM in General Technical Discussions 1 comment

Hi, here again the CoE CrossCX Innovation Team! 

Today we want to share with you a BUI Extension that shows the organization notes in a contact workspace. In Net console there was a filter to select these notes, but this is not present in BUI contact notes.

The flow is very simple: a button fires a named event, and a BUI Extension detects the fired event and shows a popwindow.

BUI Configuration:

Rule that fires named event:


BUI Extension code:

This code is an example of BUI extensibility, consider modifying the code to fit your requirements and apply your usual error handling logic to deploy to production.

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