You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

is there a way to hide KB modules from agents and search until published date?

Accepted answer
12
Views
2
Comments
in Agent Desktop 2 comments

Summary: Is there a way to hide KB modules from agents and search until published date? - From my understanding the PRIVATE status only hides them in Customer Portal.

Version (include the version you are using, if applicable): 21D

Any info about this would be greatly appreciated.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!