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Using Connect Desktop Integration(JS) in Browser UI

edited Jul 28, 2023 4:48PM in General Technical Discussions


This document showcases how Connect desktop Integration(JS) can be made compatible with BUI.


Connect Desktop Integration(JS) is a public API that enables customers and partners to integrate data contained on a workspace with a web page that is inside the workspace. In the .net console, a browser control will load this JS script to achieve the functionality. Meanwhile in the AgentBUI, when we try to load the same workspace, the JS code will get loaded inside the browser control, and try to execute. But this will break because the Connect Desktop Integration(JS) is not compatible with the BUI. Instead, we can use the richer extensibility framework to execute the same solution in BUI. In

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