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Knowledge Advanced - Copy to clipboard seems not to work?

Accepted answer


Copy and paste from Knowledge Advanced to your clipboard seems not to work.

Content (required):

When you copy and paste text from within Knowledge Advanced, say an article, and want to paste it for example to Note pad, then you don't get the selected text pasted.

Compared to Service Cloud, when you for example copy text from an Answer to Note pad, then it does work.

Preferably Oracle, can you confirm this behaviour? And is this 'as designed' or a defect?

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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