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Screen pop URL no longer working

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in Agent Desktop 5 comments

Summary:

Screen pop URL not working in last few months on newer machines

has anything changed with this functionality?

Content (required):

Rightnow.CX.exe no longer appears to be listening on port 8082

config setting: EXT_CONSOLE_WS_PORT is set to 8082

Version (include the version you are using, if applicable):

Oracle Cloud 22B

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