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Tip Tuesday – Hide or Disable Action Center on Browser UI

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Summary:

Users do not want to see the Action Center

Content:

The Action Center appears upon login to the Browser UI and shows recent items, quick create, notifications and any currently open tabs. There may be situations in which B2C administrators want to bypass the Action Center and put users directly into a report of their assigned incidents or other report when they log into B2C. There are a couple of options to accomplish this functionality.

Option 1: Hide the Action Center - The preferred method is to ensure users have a default report or dashboard. The Action Center only appears for users who do not have a default report. Users are still able to open the Action Center by clicking icon at the top right of the Navigation set. To set a default report, right-click on any report item in the navigation set as shown below:

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