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Reservation of a Serial Number for ATO Model Sales Order — Cloud Customer Connect
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Reservation of a Serial Number for ATO Model Sales Order

Received Response
edited Jan 25, 2023 3:04PM in Inventory Management 2 comments


When a sales Order is submitted for an ATO model and the corresponding work order is completed. The completed serial number is not reserved against the corresponding Sales Order. 

When shipping the Sales Order we are able to view all the similar Configured ATO models Serial Numbers present in the Inventory and not the serial number which was completed against that Sales Order and Work Order. 

Step 1 : Create a Sale Order for an ATO Model - Sales Order # 1

Step 2 : Work order is created for the ATO Model 

Step 3 : Work order is completed with the Serial # 100

Step 4 : Pick wave is created 

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