How to route specific people from the same queue?
Summary:
Content (required):
i created rules to assign to different queues but I want it to be assigned to a specific staff from the same queue i add a rule to assign to a staff member but if i add more than one only assign to the last one.
Version (include the version you are using, if applicable):
22A
Code Snippet (add any code snippets that support your topic, if applicable):
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