What's new in Customer Journeys?

Connect and learn more! ×
Jira Integration with Oracle service cloud BUI — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Jira Integration with Oracle service cloud BUI

edited Aug 23, 2022 2:14PM in General Technical Discussions


This article aims at walking through a Jira extension for Browser User Interface (BUI) that can be used to create and fetch the JIRA issues.


Customers who want to connect the Jira service to create and fetch the issues from BUI need to integrate the service with JIRA API. In this article, we will walk you through the process of the extension which integrates with JIRA API. In the solution given, we will walk you through the creating External Objects(XO) connection and sample extension which integrates with Jira API through XO in BUI.


In the .Net console, we do have Atlassian DLL to get connected with the JIRA service and be able to perform the operations like creating and fetching the Jira issues. However, from BUI using JavaScript/TypeScript, we have to connect the Jira service using the direct Jira REST APIs.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!