You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Knowledge Foundation vs Knowledge Advanced

Received Response
183
Views
1
Comments
in Agent Desktop 1 comment

Summary:

Features comparison between Knowledge Foundation and Knowledge Advanced

Content (required):

Appreciate if anyone can share with me the comparison between KF and KA, this will allow us to make useful judgment if we should migrate our answers from KF to KA.

I found Knowledge in Oracle Service Cloud — Picking KA vs KF? | by SoftClouds | Medium, but this article was dated 2017 and may not be the latest up-to-date comparison for Year 2022.

Version (include the version you are using, if applicable):

22B

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!