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BUI get assigned account email

Accepted answer


Fetch assigned account email

Content (required):

Hello everyone, 

I am new to BUI extensions. Was browsing community/documentation, but could not find relevant info. I apologize in advance if this question was already addressed.

I am trying to retrieve the email address of the assigned account to incident. I am able to get Account ID, Account Name, but can't find property Email (shouldn't it be something like Incident.Assigned.AcctEmail? )

Thanks in advance,


Code Snippet (add any code snippets that support your topic, if applicable):

document.getElementById("submitBtn").addEventListener("click", function () {
        (async () => {
          try {
            const extensionProvider = await ORACLE_SERVICE_CLOUD.extension_loader.load("Global Extension", "1");
            const globalContext = await extensionProvider.getGlobalContext();
            const sessionToken = await globalContext.getSessionToken();
            const loggedInAccountId = await globalContext.getAccountId();
            extensionProvider.registerWorkspaceExtension(async function (workspaceRecord) {
              // get fields start
              const IFieldDetails = await workspaceRecord.getFieldValues([

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