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Possible ways to update Chat agent statuses

Received Response


Please provide me the script or API to update the chat agent statuses.

I already checked the inbuild Chat API but it creates a new session with chat server and It is not possible to update the chat agent status in a bulk way. Everytime session needs to be established for each user using basic authentication.

Content (required):

Integrations and APIs

Version (include the version you are using, if applicable):

Oracle B2C Service 22C

Code Snippet (add any code snippets that support your topic, if applicable):

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