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Text filed HTML content is encoded when we save from ask.php — Cloud Customer Connect
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Text filed HTML content is encoded when we save from ask.php

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Summary:

Hi All,

In text field when we enter some html content(<html><head><title>Error report</title>) in Agent desktop it displays same as it is, But when we save from ask.php it displays as encoded value (&lt;html&gt;&lt;head&gt;&lt;title&gt; Error report&lt;/title&gt;).

Can anyone help us to resolve?

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Code Snippet (add any code snippets that support your topic, if applicable):

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