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Submission of an AP invoice via Supplier Portal — Cloud Customer Connect
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Submission of an AP invoice via Supplier Portal




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When an external supplier submits an invoice via the ISP (Internet Supplier Portal), how does the approval get triggerred?

Example - I created an invoice via supplier portal and submitted it. It got created in Oracle in "Never Validated" status but requesting for approval. However, the approval for the invoices in our instance is based on a DFF in the invoice header level which was not filled in the invoice submitted through ISP. The invoice edit option was also greyed out.

What I want to know is, from where the does the approval rule get picked?

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