You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to add a auto-increment reference number field to custom object

Accepted answer
21
Views
1
Comments

Summary:

I have a Custom Object, The primary key is the id, however i would like to add a reference number field like one we get when creating INCIDENTS

Content (required):

The standard object incident has a reference number field, which is automatically incremented and updated for every incident that is generated (through rest api and agent BUI).

I have a custom object but i am unable to mimic this functionality. Is this possible through business rules? If so, any documentation would be very helpful!

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!