OCI - OSMS Update Stuck at 0% for Many Hours
Applies to:
Oracle Cloud Infrastructure - Version N/A and later
Information in this document applies to any platform.
Symptoms
OSMS upgrade triggered from the console stuck at 0% for many hours.
Cause
The Upgrade request is received by the instance OSMS Plugin but OSMS process is in defunct state and it affects the invocation of update on the client.
Example: bind package upgrade is received in OSMS plugin.
<<OSMS Plugin Logg>>
#cat /var/log/oracle-cloud-agent/plugins/osms/osms.log
[2021-08-25 11:11:19 15248] INFO (cli:98) handle_action: {'action': "<?xml
version='1.0'?>\n<methodCall
\n<methodName>packages.update</methodName>\n<params>\n<param>\n<value><array>
<data>\n<value><array><data>\n<value><string>PyYAML</string></value>\n<value><stri
ng>3.13</string></value>\n<value><string>1.el7
</string></value>\n<value><string></string></value>\n<value><string>x86_64</string></v
alue>\n</data></array></value>\n<value><array><data>\n<value><string>bind-export-
libs</string></value>\n<value><string>9.11.4</string></value>\n<value><string>26.P2.el7
_9.5</string></value>\n<value><string>32</string></value>\n<value><string>x86_64</stri
ng></value>\n</data></array></value>\n<value><array><data>\n<value><string>bind-
libs</string></value>\n<value><string>9.11.4</string></value>\n<value><string>26.P2.el7
_9.5</string></value>\n<value><string>32</string></value>\n<value><string>x86_64</stri
ng></value>\n</data></array></value>\n<value><array><data>\n<value><string>bind-libs-
lite</string></value>\n<value><string>9.11.4</string></value>\n<value><string>26.P2.el7_
9.5</string></value>\n<value><string>32</string>
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