What's new in Customer Journeys?

Connect and learn more! ×
Issue with Date field in Customer Portal — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Issue with Date field in Customer Portal

Received Response


Issue with Date field in Customer Portal

Content (required):

I have a CO.DOB field and it is configured for contact. From Agent Desktop through workspace we set this value as '27/04/1990'. When we are trying to query this from CP the value what we get is '26/04/1990'. Can anyone help me on this why this is happening or any timezone setting do I need to configure for this.

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

select PrimaryContact.ParentContact.CustomFields.CO.DOB as DOB from Incident;

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!