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Common Workspace Ribbon Controller Extension

edited Jan 30, 2023 4:46AM in General Technical Discussions


To have a common BUI Workspace extension to inject multiple workspace ribbons in a specific order.

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A workspace can contain custom workspace ribbons on top of the standard ones. This article focuses on having a BUI extension that reduces the manual configuration efforts as the number of the workspaces and the custom workspace ribbons used in the workspace increases. 


In Agent Desktop, the order of the workspace ribbons can be controlled by the workspace ribbon designer.

In BUI, Multiple workspace ribbons added as separate Workspace extensions wont maintain any specific order in terms of the position of ribbons. Moreover, all the individual workspace extensions should be manually added to each workspace being used.

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