Adding a Help Desk Category - Error Message
Summary:
When adding a help desk category (normal task) it is now giving us an error message
The matrix is not valid. You must fix the matrix rules before you can continue. (QP-2715597)
Never seen this before and we add new categories often
Content (required):
Steps to reproduce:
Navigator
Subscription Management
Standard Coverage
Add or copy an existing category
Click Save and receive the error above
Version (include the version you are using, if applicable):
Redwood Help Desk
Code Snippet (add any code snippets that support your topic, if applicable):
The matrix is not valid. You must fix the matrix rules before you can continue. (QP-2715597)
Tagged:
1