What's new in Customer Journeys?

Connect and learn more!
Get Message Template label to appear when no value — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Get Message Template label to appear when no value

Accepted answer


I'm trying to update the admin forward incident template. I have added 3 fields to the template, office number, mobile number and company name. When these fields have no values, the label does not appear. It just shows a bullet. Is there a way to make them appear with a blank value?

Content (required):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!