You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Profile and navigation set limitations

Received Response
62
Views
4
Comments
in Agent Desktop 4 comments

Summary: Profile and navigation set limitations


Content (required):Is there any limitation to creating navigation sets and profiles in the Oracle service cloud environment? In our case, we have around 51 service request processes, each with a minimum 4 subprocess. So, the business needs to route the SR to the different queues/groups and each report should be restricted based on the groups. so we have to configure separate profiles and navigation set.

Kindly update me is there any limitation for profiles and navigation sets


Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!