What's new in Customer Journeys?

Connect and learn more! ×
Guided Process Template - how to navigate back or to different step — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Guided Process Template - how to navigate back or to different step

Received Response
158
Views
5
Comments

Summary:

When using a Guided Process template, user not able to navigate back or to a different step in the process

Content (required):

In one of the video, we noted navigating back is possible when user right clicks on screen and selects back option. But this might not be accepted by customer. Is there any option to navigate back or to different step in the process as the step title is not clickable.


Version (include the version you are using, if applicable):

23.04.0

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!