So i just learned today They are sunsetting Rightnow / service cloud/ cx/whatever its called now.
Summary:It looks like this is a product you can no longer buy, you can only purchase fusion and it will eventually stop being supported. Im wondering why there wasnt any heads up at all. Its deff not fun to know your putting a bunch of effort into tool that wont be around much longer. Now you can only purchase Fusion which if the track record is any indication (SRM/SEM for example) they ll just change the name of it every two years and shutter it as well.
Version (include the version you are using, if applicable):