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Can I preview Documents in content Library in BUI?

Accepted answer
edited Jun 23, 2023 7:14AM in General Technical Discussions 2 comments



We are using /cgi-bin/Interface.cfg/php/admin/ma/doc_preview_xml.php?p_doc_id=7960&p_c_id=1483630&p_media=2&p_stats=1&p_sid=abcdefghijkxw5eEQ9Xza~eN7sMrCLd to get the document content and display it in the browser window. We are calling a controller file from the Report field URL which has "Append Session ID" enabled so is the session token passed along with the URL that directs to controller and then the same token is passed to the doc_preview_xml file. Currently, Session token is passed only when the report is launched from Agent Desktop but P_sid (Session token) is empty when launched from BUI because of which we were not able to send this token to the doc_preview_xml file when launched from BUI and are

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