You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can I edit SLA timestamp in Workspace with custom field (datetime field)?

Received Response

Summary: I'm trying to accomplish edit to SLA timestamp with adding custom field to the Workspace.

Is there a way to overwrite the SLA without API?

Content (required): Custom fields and workspaces to overwrite SLA timestamp.

Version (include the version you are using, if applicable):B2C

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!