Can I edit SLA timestamp in Workspace with custom field (datetime field)?
Summary: I'm trying to accomplish edit to SLA timestamp with adding custom field to the Workspace.
Is there a way to overwrite the SLA without API?
Content (required): Custom fields and workspaces to overwrite SLA timestamp.
Version (include the version you are using, if applicable):B2C
Code Snippet (add any code snippets that support your topic, if applicable):