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Can our signatures not be automatically appended unless we enter a response? — Cloud Customer Connect
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Can our signatures not be automatically appended unless we enter a response?

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edited Jun 26, 2023 4:35PM in Agent Desktop 8 comments

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In BUI can our signatures not be automatically appended unless we enter a response? It is very annoying that every time we open an incident our signatures are added even if we do not add a response. I know we can use standard text and hot keys, but that is a lot to maintain for every agent.


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