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Prevent sending message when pressed "Enter" during chat session — Cloud Customer Connect
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Prevent sending message when pressed "Enter" during chat session

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in Agent Desktop 1 comment

Summary:
How to prevent sending the typed message when pressed "Enter" during chat session
Content (required):
The customer is requesting to know how to prevent the typed messages in the chat text screen from being sent to the customer when the agent has pressed the "Enter" (without having to click the Send button) during a chat session.
Version (include the version you are using, if applicable):
22B
Code Snippet (add any code snippets that support your topic, if applicable):

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