Is there a way to add a script to a Message Template
Summary:
Trying to add a script to the body of the template send via email.
Content (required):
I am trying to add a script to an existing Message template. In the HTML tab --> toolbox all is listed are: HTML, Links, and Dynamic Content. The last one all in lists are: Case Section, Conditional Section, Incident Thread, Merge Fields, and Merged Report.
Version (include the version you are using, if applicable):
B2C Agent Desktop Oracle Service 22C
Code Snippet (add any code snippets that support your topic, if applicable):
None
Thank you in Advance,
Laura
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