Community Self Service - Missing features and concerns
We have started looking into the new Community Self Service and implementing an internal forum as a first step. During our investigations we have come across different missing features which might block a full roll-out to external users. We would therefore like to understand any proposed workarounds for the following items and if they are maybe already on the roadmap and have a planned release timeframe.
- Private messages (Users can send private messages to each other)
- Unread posts (Users have good overview of which topics and posts they have already read)
- Post fields / Tagging (Community team can tag content with meta data for reporting)