Incident purging and file attachments retrieval from archived incidents
Summary: Few questions regarding incident purging through data life cycle policy and retrieval of file attachments from archived incidents.
Content (required): I would like to know if the incidents get purged after archival even if no rule is written in the data life cycle policy to purge incidents. The rule to archive incidents is written in the life cycle policy. If it gets purged, what is the duration after which it gets purged?
The second question is regarding the file attachments. Is there a way to retrieve the file attachments of an archived incident? Several articles suggest that the file attachment is stored separately, however, there is no mention of retrieving it.