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Customer Portal 3.0, 3.1, 3.2 Deprecation Announcement

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edited Jun 7, 2022 12:30PM in General Technical Discussions 15 comments

Content

Customer Portal 3.0, 3.1 and 3.2 have been deprecated as of May 2016.

Environment:
Customer Portal versions 3.0, 3.1 and 3.2

Resolution:
The Oracle Service Cloud Customer Portal versions 3.0, 3.1 and 3.2 are deprecated as of May 2016. Customers on those versions, as well as the Customer Portal 2 version, are encouraged to migrate their Customer Portal implementations to version 3.3 or higher.

How long do I have to migrate my customer portal implementation?
The deprecation period for Customer Portal 3.0, 3.1 and 3.2 starts May 2016.  These deprecated versions will remain available in Service Cloud for at least 2 years prior to the actual removal of the functionality.  A subsequent announcement will be made that provides a limited time window to complete any in-progress migrations off the of the deprecated releases.

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