multi word search is not working as expected in keyword search at customer portal.
Oracle Knowledge advanced is implemented in our project using KA reference implementation site.
We have a requirement where users want to perform the multi word search among the articles. There are scenarios below.
Keyword: FACTORY MODIFICATION CAMPAIGN
Expectation: Articles having all the 3 words needs to be retrieved from the search.
Actual Outcome: The system is always retrieving articles having at least one word matched.
Request: How to use the AND / OR operator among these multiple word search.
Version (include the version you are using, if applicable):
customer Portal 3.9
Code Snippet (add any code snippets that support your topic, if applicable):