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Fetch Incident Threads

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edited Jul 25, 2016 2:42PM in Integrations and APIs 6 comments

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I'm trying to fetch the Threads within an incident. count($incidentobject->Threads) counts the threads accurately but when I print the Threads array, the Text fields are empty. Huh? LOL

The documentation has examples for creating/updating threads. How about fetching? Grrrr!

The goal is to grab the threads currently entered by agents and send those to an external system using the Process Designer during create and update events.

 

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