You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Connect Services .Net Framework Setting Products and Categories

Accepted answer
2
Views
2
Comments
edited Jul 29, 2016 4:33AM in Integrations and APIs 2 comments

Content

I am trying to set and unset the Products and Categories for a live answer. Unlike the answer's access levels, which are NamedIDDeltas with associated actions(add, remove, etc), the Products and Categories are NamedIDHeirarchies, which don't have an associated action. If I check them in the RightNow UI and save, it passes through the Product's ID and registers it as checked. However, if I uncheck them and save, it passes through null, and does nothing. So I have the capability to check, but not uncheck them. 

Is there any way I would be able to reliably set and unset the products and categories, or does that functionality not yet exist?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!