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Obtain Name of NamedID from a Custom Object

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edited Sep 27, 2016 10:44AM in Integrations and APIs 2 comments

Content

Hi everybody,

Using Service Cloud SOAP Web Services we are having difficulties trying to get back the Name attribute from a NamedID object inside a Custom Object. We don't know if it's possible, because it works fine on standard objects, but we found it impossible to achieve on Custom Objects.

Is it some kind of bug?

Thanks in advance

Version

Service Cloud August 2016 (Build 254)

Code Snippet

             This is the object template we are sending trying to force to get the name back (The namedID field is 'OSvC_Category_ID' inside the 'CInitLoad.Categories_QGo_Id object')

<ns7:ObjectTemplates xsi:type="ns2:GenericObject" xmlns:ns2="urn:generic.ws.rightnow.com/v1_3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <ns2:ObjectType>
               <ns2:Namespace>CInitLoad</ns2:Namespace>
               <ns2:TypeName>Categories_QGo_Id</ns2:TypeName>
            </ns2:ObjectType>
     

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