Accessing list of queues from workspace
Content
Hi there,
I'm creating a workspace and need to have the user able to select the queue for an incident to be delivered to.
I can report on the queue name and ID by queues.queue_id and queues.queue_id.id, but can't figure out how to create a way for the user to select from a drop-down menu (or similar).
Can anyone suggest a method?
Thanks so much for any help and suggestions :-)
John.
Version
November 20140