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Integrating OSvC with OSC using ICS

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edited Nov 28, 2016 12:43PM in Integrations and APIs 6 comments

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Hi,

We are integrating sales cloud and Rightnow using iCS. When a contact is created from rightnow to OSC, ICS updates OSC partyid in RNOW's COntact field External reference. But it fails because of the below error.

Invoke JCA outbound service failed with application error, exception: com.bea.wli.sb.transports.jca.JCATransportException: oracle.tip.adapter.sa.api.JCABindingException: oracle.tip.adapter.sa.impl.fw.ext.org.collaxa.thirdparty.apache.wsif.WSIFException: servicebus:/SVC_OSC_CONTACT_UPDATED_01/Resources/resources/application_471/inbound_300/resourcegroup_52/ContactUpdated_CALLBACK_SUC.wsdl [ ContactUpdated_ENDPOINTPortType::Update(parameters,parameters) ] - WSIF JCA Execute of operation 'Update' failed due to: <![CDATA[ Fault Code : soapenv:Sender 

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