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C# Update Custom Field Text Area

Accepted answer
edited Dec 21, 2016 8:45PM in Integrations and APIs 1 comment


I am trying to update a custom field text area but it is not working.  Can someone please let me know where I am going wrong?  I am able to update regular text fields using the below code but it will not update a text area.

-Andrew W-


February 2016

Code Snippet

             Incident newIncident = new Incident();

GenericField cfield1 = new GenericField();
       = "description_of_issue";
                cfield1.dataType = DataTypeEnum.STRING;
                cfield1.dataTypeSpecified = true;
                cfield1.DataValue = new DataValue();

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