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CP file upload widget not allow to upload multiple file in workspace browser control:

Received Response
edited Jun 7, 2022 12:35PM in General Technical Discussions 5 comments



We are working on showing the ask page of customer portal in Incident workspace using browser control. While I was testing file upload functionality I observed that it allows only one file to upload from browser control. I tried uploading file first file is uploaded successfully but second file is not uploaded. It seems to be issue with browser control only, as we are able to upload multiple files using the browsers out side of agent desktop.

Steps to reproduce:

1: Find out the associated incident workspace for profile. 
2: Update incident workspace to include browser control. Add the ask page URL to the browser (

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