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REST API PATCH method is not working

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edited Jan 12, 2017 8:57AM in Integrations and APIs 19 comments

Content

Hi Friends,

I am using REST API for Oracle Service Cloud to create and update contacts/service requests. I am able to create contacts as well as service requests but unable to update them using PATCH method. I am referring to the below documentation and using SOAP UI / Postman but somehow its not working.

http://docs.oracle.com/cloud/latest/servicecs_gs/CXSVC/op-services-rest-connect-latest-contacts-{id}-patch.html

Please let me know your inputs for using this API. Any help would be greatly appreciated.

Thanks,

Nishi

Version

Nov 2016

Code Snippet

             Update contact:
{
"address": {
    "city": "Boston",
    "postalCode": "02150",
    "stateOrProvince": {
        "lookupName": "MA"
        },
    "street": "123 Beacon Street"
    }
} 
        

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