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screenpop on another machine not work

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edited Aug 30, 2015 10:19AM in UI Extensibility 1 comment

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Hi, Guys,

refer to this post http://communities.rightnow.com/comment/51055

 

I have encounter problem, I have set up the screenpop on one machine following the doc at here http://documentation.custhelp.com/euf/assets/docs/february2015/olh/wwhelp/wwhimpl/common/html/wwhelp.htm#href=crm_admin_site_configuration.015.45.html&single=true

it works on that machine.

but when I login the same account at another machine, it did not work anymore, I try access the popup url via browser, it response a Unable to connect error.

 I have set the port and enable the popup as a administrator account.

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