File upload error: File specified could not be found: /tmp/

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Hi,

I am trying to upload file from customer portal, but i am getting an Fatal error: Uncaught exception 'RightNow\Connect\v1_2\ConnectAPIError' with message 'File path is not in temporary directory: /tmp/'

below is the code i am using.

$incident->FileAttachments =new RNCPHP\FileAttachmentIncidentArray();
            $fattach = new RNCPHP\FileAttachmentIncident();
            $fattach->ContentType = "text/text";
            $file = '/tmp/'.$this->input->post('fileToUpload'); 
            $fattach->setFile($file);
            $fattach->FileName = $this->input->post('fileToUpload');
            $oFinance->FileAttachments[] = $fattach;

Please help me how to set temp folder.

Thanks,

Chakravarthy

 

Version

3.2