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is that possible to add 2 RN objects in one CPM script ?

Received Response
edited Jan 18, 2017 3:02PM in Integrations and APIs 5 comments


I would like to send an email to external contact on the basis of survey score, problem is, i don't get the list of all custom processes which i created so far, i assume survey explorer allow only those scripts which created for contact object. so is there any way to add 2 objects in one CPM Script, i am wondering is this possible or not? i get error when try below code :

* CPMObjectEventHandler: Send_transcript_test
* Package: RN
* Objects: Contact, Incident
* Actions: Create, Update
* Version: 1.2
* Purpose: Send Chat Transcript to External Contact when survey score is less
//binds to the Connect PHP API

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