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Change filter defaults for Knowledge in BUI — Cloud Customer Connect
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Change filter defaults for Knowledge in BUI

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Summary: Is it possible to change the defaults used for Knowledge within the BUI? Currently, the Product defaults to the Product(s) and all levels based on what is assigned on the incident. Would like to set this to only set at the 1st product level.


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Version (include the version you are using, if applicable): 23C


Code Snippet (add any code snippets that support your topic, if applicable):

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