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Runtime SR Details population in Agent Desktop

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edited Nov 24, 2015 9:14AM in UI Extensibility 4 comments

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Hi,

I have Created a URL for showing Siebel in Agent Desktop, by using Browser Control. Currently I have hard coded the SR Id in the URL. Can you please let me know how can I Construct the URL Dynamically depends on the SR ID field.

For Ex: For Incident 1 - SR_ID1 and for Incident 2 -> SR_ID2 then how can we show them dynamically:

URL:

http://<ServerName>:8080/ecommunications_enu/start.swe?SWECmd=GotoView&SWEView=Personal+Service+Request+List+View&SWERF=1&SWEHo=<ServerName>&SWEBU=1&SWEApplet0=Service+Request+List+Applet&SWERowId0=1-6PNS

1-6PNS is the SR Id.

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