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Data Import Wizard - Thread not getting updated

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edited Dec 4, 2015 12:50PM in System Admin and Configuration 2 comments

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Hi,

I've created a simple DIW template which has below data.Iam trying to add the notes "note 1 by Robin" or "note 2 by Danny" in incident private note

ref_no,LAN,c_id,chan_id,seq,note,entry_type
151117-002982,291101,324767,Post,1,note 1 by Robin,1
151118-077368,291101,324767,Post,1,note 2 by Danny,1

When I run the import, I can see that the incident has got edited (audit log says from data import) but the private note isn't getting updated in the incident

Am I missing anything?

Thanks,

MB

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