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Process Designer: Accessing Legacy Custom fields from Custom Process

Accepted answer
edited Jul 16, 2013 6:05AM in Integrations and APIs 4 comments



I am working on creating a custom process for incident which creates another related incident based on a custom field's value. The problem is that I am not able to access the custom fields value from custom process.

I am able to access values of System Atributes, it's only with the legacy custom fields that I am facing this issue.

This is what I am doing in my apply method of custom process:

$field_one = $object->CustomFields->TestPackage->Field1;

$field_two = $object->CustomFields->c->field2;

field_one returns me a value from the object but field_two is always null. And I am able to update this custom field but not access it.

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